Web design · Fintech

Finding Mortgages

A mortgage comparison site designed mobile-first, for people researching the biggest purchase of their lives on a phone.

Finding Mortgages
Role

Web UI designer

Scope

Responsive site, mobile and desktop

Sector

Mortgages and lending

Platform

Responsive web

Finding Mortgages

The problem

High-stakes research, done on a phone, in ten-minute bursts.

Mortgage research happens in fragments: on the sofa, on a commute and between other things. The decision is the largest financial commitment most people ever make, but the browsing behaviour around it looks nothing like that seriousness.

A site in this category has to hold two things at once: enough authority that someone trusts it with a life-changing decision, and enough simplicity that they can make progress in the ten minutes they actually have.

Finding Mortgages screens
Finding Mortgages screens

Mobile designed as the primary view, where the traffic in this category actually arrives.

What I did

Three decisions the product hangs on.

01

Designed the mobile view first, not last

Most traffic in this category arrives on a phone. The mobile layout was the primary design rather than a squeezed desktop, so the small screen gets the considered version of every page.

02

Made the numbers legible before making them pretty

Rates, terms and repayment figures are the reason anyone is on the page. Typography and hierarchy were built around making those scannable at a glance, with the supporting content arranged around them rather than competing.

03

Kept the enquiry path short

The commercial purpose of the site is a completed enquiry. The route from reading to submitting was kept as short as the regulated content allows, with no unnecessary steps between interest and action.

Finding Mortgages screen
Finding Mortgages screen
Finding Mortgages screen
Finding Mortgages screen
Finding Mortgages screen

Rates and repayment figures made scannable, with supporting content arranged around them.

Next project

OrthoCloud

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