App design · Dental health
Invisible braces only work if patients actually wear them. This app made wear time visible to both the patient and the practice.
Lead UI & UX designer
Patient app + practice admin
Patients and dentists
iOS & Android
The problem
Invisible aligners have to be worn around 22 hours a day to move teeth. The single biggest problem dental practices reported was not the product itself. It was patients taking a brace out for lunch and forgetting to put it back until bedtime.
Nobody was being careless. The brace is invisible, the progress is invisible, and the consequence of a missed hour doesn’t show up for weeks. There was nothing in the patient’s day making any of it real. Meanwhile the practice only found out treatment had stalled at the next appointment, having already given up the chair time.
Wear tracking, reminders and the selfie gallery are the three features doing the behavioural work.
What I did
I interviewed existing aligner patients alongside their dentists. The gap was clear: dentists framed it as compliance, patients framed it as forgetting. That reframe shaped the product. Nobody needed telling off; they needed a timer and a reason to care.
A wear tracker counts hours as they happen and prompts when the brace has been out too long. On top of that, a weekly selfie prompt builds a gallery over the course of treatment, which the app turns into a progress video. That last part started as a motivation feature and turned into a marketing one. Patients share the videos, and the practice gets leads from them.
An admin system lets a dentist monitor patients remotely, see who has stalled and message them in one tap. Streamlining that keeps chair time free and lifts how many patients a practice can carry at once. That is the commercial argument that gets an app like this funded.
The practice-side admin: remote monitoring, patient galleries and one-tap messaging.
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